Care Program

Plano’s CARE (CAll REassurance) program helps ensure the wellbeing of homebound and/or elderly Plano residents through a daily phone call. Offered by the Plano Public Safety Communications department, the CARE system helps give senior citizens, disabled citizens, or anyone with a short or long-term illness a greater feeling of freedom and security.

How It Works
CARE calls can be customized to fit almost any lifestyle. Plano residents simply schedule the day and time they wish to receive their CARE call. Once scheduled, a computer initiates the phone call. After residents answer the phone, a prerecorded voice announces “This is the daily CARE call.” If all is fine, individuals are instructed to press a specific number on the phone’s touch pad – no further action is necessary. If the call remains unanswered or a different number on the phone’s touch pad is pressed, the system contacts a friend, relative, or neighbor. If the contact person is unaware of the resident’s welfare, the police immediately sent to check on the resident.

If you are interested, or know someone who would be interested, in the CARE Program, please contact Plano Public Safety Communications at (972) 941-7900 or email Brenda Caster for more information.

Teddy Bear Program

Bears for Kids
The Plano Police Department receives new Teddy Bears donated by citizens and businesses. The Teddy Bears are kept in police cars, and when an officer encounters a child who has been traumatized due to tragedy or victimization, the child is given a bear. The child is comforted by the bear in an unfortunate or unfamiliar surroundings.  For more information on this program, or how you can donate a Teddy Bear, please contact the Crime Prevention Unit at 972-941-2431.

Operation ID

Discouraging Burglary & Theft
Operation Identification is a Crime Prevention program, which involves the marking of property with an identifying number as a means of discouraging burglary and theft. In order to accomplish this task, the citizen needs to take an electric engraving pen or some type of etching tool and engrave or etch their Driver’s License number on an area of the property that cannot be easily dismantled, and which is not easily seen.

After marking your property, make a list of your valuables and keep a copy of the list in a safe place. Once property has been marked and a list made, display an Operation Identification sticker near the front and rear doors and windows of the home. This announces that the valuables in your home have been marked. Essentially, this makes your property difficult for a burglar to dispose of or re-sell.

By participating in Operation Identification, you are taking an important step in protecting your possessions from burglary and theft.

Community Camera Program

Information gathered from this form will be used to compile a list of privately owned security cameras within the City of Plano. Any security footage obtained will be used as an investigative resource in the event a crime occurs in the area.

The Police Department is asking residents and businesses across the city to register their privately owned surveillance camera systems. As we respond to criminal incidents, we may be able to use the information or footage gathered from the security cameras to assist in the apprehension and prosecution of the criminals involved.

If you would like to tell us that you have video surveillance and allow Officers to contact you should a crime occur in or near where your cameras are installed, we kindly ask that you let us know by filling out our registration form online.

Youth Police Academy

The Plano Police Department’s Youth Citizens Police Academy is modeled after the Citizens Police Academy and is designed to give young people the opportunity to learn about the Department and its operations and to demonstrate the benefits of law enforcement and community policing in our city. The goal of this program is two-fold:  to create a positive relationship between the youth of our community and the law enforcement profession; and to establish a better understanding of the mutual challenges that face today’s youth and the law enforcement officers. Since its inception in the fall of 1992, the academy has held over 45 sessions and graduated over 1,600 students. Weekly classes feature different activities — from canine unit and handcuffing — to learning to lift fingerprints. Students will also have an opportunity to ride on patrol with a police officer.

There is no cost to participate in the Youth Police Academy.

Our next 10-week session will begin on Wednesday, September 27, 2017. Classes are held from 6:00 pm to 8:30 pm at the Plano-Richardson Police Training Center (4912 14th Street, Plano, TX 75074).

Law Enforcement Explorer Post

Getting Youth Involved with Law Enforcement
Law Enforcement Exploring is a part of the Boys Scouts of America (BSA) “Learning for Life” Program. It is designed to acquaint young people with the nature and complexity of law enforcement.

The goals and objectives of the Plano Law Enforcement Explorer program are to further the Explorer’s education, encourage the Explorer’s participation in a wide variety of community service activities, and enhance the Explorer’s preparation for future roles as citizens, community members, leaders, and potential future law enforcement officers.

Applicant Restrictions & Requirements
Both male and female young adults are encouraged to join. To become a member of the Explorer Post #911 you must be between the ages of 14 and 20 years of age, have parental permission if under the age of 17 and be enrolled in a high school and maintain a “C” average in each subject. In addition, you must pass a thorough background check and a structured review board as well as complete the Basic Explorer Training Program. Explorers are volunteers and are not commissioned as sworn peace officers and have no enforcement authority beyond that of any citizen.

Explorer Post #911 is overseen by the Crime Prevention Unit personnel. Sworn Officers and Public Safety Officers act as advisers and conduct the training. Meetings are held every Monday from 6:00 p.m. until 9:00 p.m. at the Plano Richardson Police Training Center located at 4912 14th Street, Plano, TX 75074.

To become a member of the Plano Police Department’s Post #911 Explorer program, please complete the following application:  Law Enforcement Explorer Application

Fees: Explorers are expected to pay monthly dues of $2, plus a yearly fee of $24 for BSA insurance. The Plano Police Department equips each Explorer with Class A, Class B, and Class C uniforms.

Activities:  Explorers participate in many projects and activities, such as scenario training in order to compete with other Explorer Posts at statewide competitions. Other activities include training seminars, fundraisers, parades and rallies, and safety fairs. Many community events are supported by Explorer Post #911, including Plano Balloon Festival, Kids Night Out, and Vacation Safety School.

Earned community hours are used towards ride-alongs with officers. The Ride Along Program allows Explorers to observe officers as they work in the field during an 8 hour tour of duty. Explorers experience and learn law enforcement first hand. To be eligible for this part of the Law Enforcement Explorer program and Explorer must be at least 16 years of age, in good standing with the Post, have parental and adviser approval, and have satisfactorily completed the Basic Explorer Training Program.